Refund Policy
At Avimetkart, we value our customers and aim to provide a smooth shopping experience. Please read our refund policy carefully.
Eligibility for Refund
Refunds will be applicable only in the following cases:
- The product received is damaged.
- The product received is defective.
- The product received is incorrect or different from what was ordered.
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Customers must raise a refund request within 48 hours of delivery by contacting our support team with proper images or video proof.
Refund Process
- Once the refund request is approved after verification, the product may be picked up or the customer may be asked to return it.
- After successful quality inspection, the refund will be initiated.
- Refunds will be processed to the original payment method.
Refund Timeline
- Approved refunds will be processed within 7â10 business days.
- The time taken for the amount to reflect in the customer's account depends on the bank or payment provider.
Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after delivery.
- Size, color, or style preference issues.
- Products damaged due to customer misuse.
- Items purchased during sale, clearance, or promotional offers (unless damaged or defective).
- COD (Cash on Delivery) orders, unless otherwise stated.
Replacement Option
In eligible cases, replacement may be offered instead of a refund, subject to product availability.
Final Decision
- Avimetkart reserves the right to approve or reject any refund request after inspection.
- All decisions regarding refunds will be final.
Contact Us
For any refund-related assistance, customers are requested to contact our support team with their order details: